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Hospital-Wide Deployment Improved Patient Satisfaction, Safety and Financial Benefits
Source:Sigma Breakthrough Technologies, Inc.
Authors:Ian D. Wedgwood & Stephen Zinkgraf
Date:July 2007
Number of Pages:2 pages
Summary:One of the most important competencies for a healthcare organization is that of driving change. You want to move your organization to a new level of performance. It does many things well, but something seems to be missing: productivity isn't where it should be; growth is not fast enough and the competition is intense; margins are declining and revenues are harder to come by. You must build an organization that drives change quickly. One facility, Columbus Regional Hospital (CRH), is successfully addressing these issues by deploying Lean Sigma throughout the organization.



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