|The Business Case for Emotional Intelligence|
|Company:||The Culture Coaches|
|Date / Time:||June 4, 2004
|Delivered At:||5th Annual Six Sigma Leadership Conference|
|Description:||It is no secret that the business environment has changed. What is a secret is how some organizations have recreated themselves internally to use this ongoing change as an opportunity to grow. Plainly and simply those organizations most able to summon the courage to risk and change fundamental ways of doing business are those that out perform the competition in the long-run. |
What is the next level? What needs to change?
Emotional Intelligence: While many of us believe we are not emotional beings, a closer look makes us realize that we live in a constant emotional state – sometimes excited, sometimes angry, sometimes joyful, sometimes sad, sometimes disappointed and sometimes at ease – yet always operating in some emotional state. The "Emotional Intelligence" learning process gets to the roots of what drives our behaviors and adds clarity to the habits of our actions.
What is Emotional Intelligence? It is the ability to manage our strong emotions and the ability to understand and manage the emotions of others. It is Self Awareness and Self Management; Social Awareness and Social Management. At the core it is Relationship Management and Connection.
In the new economy the competencies of EI are needed more than ever before. Because of the rapid rate of change we all need to live with ambiguity. Because of the explosion of information we need to work with people more than ever before to get a job done.
In this world of change, much rests on the ability of the leader and manager to coach their people to grow the business. Mastering one’s emotions as well as the emotions of others acts as the definitive 'edge' in driving this critical relationship between employees and their direct supervisors and leaders.
"Emotional Intelligence for Personal and Business Leadership."
During the training the team will learn:
- The importance of Emotional Intelligence in the business world
- What defines an emotionally intelligence leader and team-member
- Why emotions can get in the way of effective decision-making – and relationships
- Tips and strategies on how to manage emotions and become more emotionally intelligent…yes you can learn the skills of emotions.
What will take your company into the future? Many things for sure. One crucial element is the current leadership team, how they will work together and how they will lead the employees to success in 2004 and beyond.