|American Express Technologies: Six Sigma Operational Strategy|
|Date / Time:||October 26, 2004|
|Delivered At:||Organic Growth and Innovation|
|Description:||Director of Technologies Global Reengineering for American Express, will present on the topic of “American Express Technologies: Six Sigma Operational Strategy.” Kim will lead the audience through a journey of Six Sigma progression, from the Company’s initial institution of a handful of Black Belts in 1999 to its current strategy for executing Six Sigma in all facets of the organization. |
Kim will discuss how American Express Technologies instituted the Six Sigma program, built a foundation of awareness and support, and then launched its operational strategy. The presentation will also address how Process Management is playing a major role in the execution of Six Sigma at American Express.