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| 5th Annual Six Sigma Leadership Conference |  |

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| Event Program | | |
| | Events | | | Leadership Circle | June 1, 2004
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| | Presentations | | | Cracking the Code: Unleashing Human Potential | June 4, 2004
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| My Leader Doesn't Get It | June 4, 2004 |
| Why Some Teams Succeed and Some Teams Fail: Scientifically Predicting Project Team Success | June 4, 2004 |
| The Business Case for Emotional Intelligence | June 4, 2004
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| Integrating Design for Six Sigma with Multidisciplinary Design Optimization and High Performance Computing | June 3, 2004 |
| Software Six Sigma | June 3, 2004 |
| Integrating Process Excellence Disciplines into Information Management at Johnson & Johnson | June 3, 2004
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| IT Value Capture | June 3, 2004
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| SAP Value Capture--An Integrated Approach: Leveraging the Strengths of Lean, Six Sigma, SCOR, and Business Process Management to Improve Supply Chain Effectiveness and Realize More of the Value SAP Enables. | June 3, 2004 |
| Six Sigma as an Enabler for ERP Implementation | June 3, 2004
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| Changing the Game, Maintaining the Passion - How United Space Alliance, a Prime Contractor to NASA, has integrated a Lean Six Sigma Program with the Supply Chain Council’s SCOR Model within the Space Flight Operations Contract | June 3, 2004 |
| Turnover Cost Reduction: DOE Investigation of Entry-Level Retention Issues Leads to Optimal Work Environment | June 3, 2004 |
| Six Sigma Applications in a Renal Transplantation Process | June 3, 2004
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| Transactional Design for Six Sigma Case Studies in the Airline and Insurance Industry | June 3, 2004 |
| The Value of Standard Operations Reference Models in the Adaptive Enterprise | June 3, 2004 |
| Design for Six Sigma - The Cornerposts of Seagate's Approach | June 3, 2004 |
| The Process-Centric Company and the Value of Open Standard Business Process Frameworks: "How to Survive and Prosper in Today's Business Climate of Globalization and Commoditization" | June 3, 2004
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| Conquering Complexity: The Next Big Step | June 2, 2004 |
| How the Use of the BPM Customer Chain Framework and Metrics Enhances the Customer Experience | June 2, 2004 |
| Big Cs and Little Cs: L6S Deployments that Target Customer Satisfaction | June 2, 2004 |
| Process Excellence on a Company-Wide Scale | June 2, 2004 |
| Customers & Growth at 3M | June 2, 2004
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| Six Sigma Power Session | June 2, 2004
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| | Discussions | | | From Six Sigma Training to an Ongoing Education System | June 4, 2004 |
| ACT of Lean6Sigma Leadership | June 4, 2004 |
| Moving from Good to Great- The Role of Today's Executive and Six Sigma | June 4, 2004 |
| Black Belts, Green Belts, Change and Personality | June 4, 2004
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| Emerging Trends in e-Learning and Their Applicability to Corporate Training of Complex Subjects like Six Sigma | June 3, 2004
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| Are You Ready for Lean6Sigma | June 3, 2004 |
| Enterprise Six Sigma: Leveraging Technology to Enable Closed Loop Process Management | June 3, 2004
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| Hybrid Learning | June 3, 2004 |
| Combining Lean and Six Sigma for Comprehensive Business Improvement Planning | June 3, 2004
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| Addressing the Challenges of Implementing DFSS at the Program Level | June 3, 2004 |
| Panel Discussion: Business Growth through Customer Retention | June 2, 2004 |
| Discover Yourself -- The Leader in the Mirror | June 2, 2004
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