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| Turnover Cost Reduction: DOE Investigation of Entry-Level Retention Issues Leads to Optimal Work Environment |
| Company: | HydroChem Industrial Services, Inc. | | Presenter: | Marla Clark and Rick Pitman | | Date / Time: | June 3, 2004 | | Delivered At: | 5th Annual Six Sigma Leadership Conference | | | Length: | 45 Minutes | | Description: | This Six Sigma Project addresses the issue of high turnover in a service company whose primary customers include the petro-chemical and refining industries. The project utilizes a combination of process flow, a transactional design of experiment (DOE), and statistical analysis to deliver a cost effective program to reduce turnover at entry level positions. Human Resources Managers, Operations Supervisors and Executives concerned about the high financial and intangible costs of frequent turnover should find the tools and ideas in this project highly beneficial in driving significant improvements within their organizations. |
 
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